GAME Automotive Pty Ltd – Warranty Policy
For a full outline of our Warranty terms please follow the Terms & Conditions link below and refer to items 13 to 24. Further below you can access the manufacturers/suppliers that have products available on the website.
Please note that no additional warranties will be added to manufacturer’s warranties.
IRONMAN 4X4 WARRANTY STATEMENT
IRONMAN 4X4 WARRANTY STATEMENT
Ironman 4×4 warrants the original buyer, only when purchased new via authorised Ironman 4×4 resellers and distributors, from date of retail sale and cannot be transferred.
Product is warranted against defects in material or workmanship that cause the product to perform below the specified limits set by Ironman 4×4, to the extent that Ironman 4×4 will repair or replace any parts which are found to be defective.
It is at the discretion of Ironman 4×4 if a repair will be made or a replacement issued once the product has been inspected by an Ironman 4×4 representative and deemed to be a genuine warrantable claim. All warranty claims must be submitted via original purchasing store or chain, unless otherwise arranged.
Proof of original purchase must be presented upon request.
PLEASE NOTE
Products may be required to be returned to Ironman 4×4 for assessment or repair. Ironman 4×4 is not responsible for postage or removal costs involved, but assistance may be considered at the discretion of Ironman 4×4 in the event of such a claim being verified.
The warranty does NOT apply where, 1) acts of neglect or misuse are evident, 2) product has been modified, 3) vehicles which are modified or not the recommended vehicle of use, 4) used in racing or competition conditions without the prior consent of Ironman 4×4, 5) used beyond the expectations of the original vehicle manufacturer.
Before installation of any product, please ensure you have received the correct parts for your application. Ordering of the correct parts is the responsibility of the buyer. Return of a product in an unused condition will attract a 15% restock fee, where Ironman 4×4 is not at fault.
Return of used or soiled product, 1) outside warranty period, 2) without fault, will result in refusal of your claim and be returned at buyer’s expense Damage to products through fitment error is not covered under warranty.
Our goods come with statutory guarantees that cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage contingent on that failure. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality even if the failure does not amount to a major failure.
FREIGHT CONDITIONS:
Freight of all products is the buyer’s responsibility. Where Ironman 4×4 have arranged freight, costs involved will be invoiced to the buyer. Ironman 4×4 is not responsible for damage or loss during freight.
FITTING
All prices listed may be subject to fitting costs. The price of fitting is determined by the individual fitting agent.
Pricing subject to change without notice.
For further information please contact us on (08) 8984 4377 or email [email protected]
ACCESSORIES
Fitment should be performed by an authorised or licensed mechanic, competent with 4×4 accessory installations. Special tools may be required when fitting some parts. Damage to products through fitment error is not covered under warranty. Warranty may become void when product is installed in conjunction with anything other than genuine manufacturer or Ironman 4×4 components.
Product Group | Warranty Period (Purchases before 1st of December 2022) |
Warranty Period (Purchases on & after 1st of December 2022) |
Bull Bars | 1 Year | 3 Years* |
Side Steps & Rails | 1 Year | 3 Years* |
Underbody Protection | 1 Year (IUP Series) 2 Year (UBP Series) |
3 Years |
Rated Recovery Points | 1 Year | 3 Years |
Monster Winch | 5 Year | 5 Year Mechanical 1 Year Electrical |
Towbars | 1 Year | 3 Years |
Vehicle Lighting | 1 Year | 3 Years |
Vehicle Power | 1 Year | 3 Years |
Cage & Trade Racks | 1 Year | 3 Years |
Atlas Roof Racks | 2 Years | 5 Years |
Slide-Away | 1 Year | 3 Years |
Canopies | 1 Year | 3 Years*^ |
Drawer Systems | 1 Year | 2 Years |
Camping Furniture | 1 Year | 1 Year |
Fender Flares | 1 Year | 1 Year |
Ice-Cube Fridges | 3 Year Components 5 Year Compressor |
3 Year Component 5 Year Compressor |
Maxi-Cases & Storage Range | 1 Year | 2 Years |
Outdoor Lifestyle Products | 1 Year | 1 Year |
Portable LED Lighting | 1 Year | 1 Year |
Portable Power Products | 1 Year | 2 Years |
Reco-Traks | Limited Lifetime | Limited Lifetime |
Recovery Equipment | 1 Year | 2 Years |
Roof Bags | 1 Year | 1 Year |
Seat Covers / Interior | 1 Year | 1 Year |
Snorkels | 5 Years | 5 Years |
Tents, Awnings & Swags | 1 Year | 2 Years |
Tyre Repair | 1 Year | 3 Years |
Water Tanks & Accessories | 1 Year | 2 Years Tanks 1 Year Pumps & Accessories |
* Excludes third-party colour coding
^ Glass not covered under warranty
SUSPENSION:
All suspension products must undergo a safety check at 500km after fitment. Fitment should be performed by an authorised or licensed mechanic, competent with suspension installations. Special tools may be required when fitting some parts including struts. Damage to products through fitment error is not covered under warranty. Warranty may become void when product is installed in conjunction with anything other than genuine manufacturer or Ironman 4×4 components.
Where required, Ironman 4×4 recommend wheel alignment after fitment of any new suspension component. Obtaining wheel alignments is the responsibility of the buyer.
Product Group | Warranty Period (Purchases before 1st of December 2022) |
Warranty Period (Purchases on & after 1st of December 2022) |
Suspension | 3 Years / 60,000km | 4 Years / Unlimited km |
GVM Upgrades | 2 Years | 2 Years / 40,000km |
Load Plus | 2 Years | 2 Years / Unlimited km |
The names and reference numbers of manufacturers and suppliers other than Ironman 4×4 Pty Ltd used on this website are shown only to assist our customers in identifying replacement parts. Under no circumstances does Ironman 4×4 Pty Ltd imply that the parts sold by Ironman 4×4 are those of the OE manufacturers. Although care has been taken to ensure the accuracy of data contained in this publication, Ironman 4×4 Pty Ltd does not assume any liability for errors or omissions.
ALU-CAB WARRANTY STATEMENT
ALU-CAB WARRANTY STATEMENT
Ironman 4×4 is the national distributor of Alu-Cab products in Australia. Ironman 4×4 will warrant the original buyer of Alu-Cab products in Australia, in line with the Alu-Cab warranty guidelines.
Ironman 4×4 warrants the original buyer, only when purchased new via authorised Alu-Cab resellers and distributors, from date of retail sale and cannot be transferred. Product is warranted against defects in material or workmanship that cause the product to perform below the specified limits set by Alu-Cab, to the extent that Ironman 4×4 will repair or replace any parts which are found to be defective as advised by Alu-Cab.
PURCHASES BEFORE THE 18TH OF NOVEMBER 2023
3 YEAR WARRANTY
- Structural Components (frames, panels, etc.)
1 YEAR WARRANTY
- Moving Parts (hinges, shocks, sliders, etc.)
PURCHASES AFTER THE 18TH OF NOVEMBER 2023
2 YEAR WARRANTY
- Structural Components (frames, panels, etc.)
1 YEAR WARRANTY
- Moving Parts (hinges, shocks, sliders, etc.)
It is at the discretion of Ironman 4×4, via Alu-Cab, if a repair will be made or a replacement issued once the product has been inspected by an Ironman 4×4 representative and deemed to be a genuine warrantable claim. All warranty claims must be submitted via original purchasing store or chain, unless otherwise arranged. Proof of original purchase must be presented upon request.
Products may be required to be returned to Ironman 4×4 for assessment or repair. Ironman 4×4 is not responsible for postage or removal costs involved, but assistance may be considered at the discretion of Ironman 4×4 in the event of such a claim being verified.
The warranty does NOT apply where, 1) acts of neglect or misuse are evident, 2) product has been modified, 3) vehicles which are modified or not the recommended vehicle of use, 4) used in racing or competition conditions without the prior consent of Ironman 4×4, 5) used beyond the expectations of the original vehicle manufacturer.
Before installation of any product, please ensure you have received the correct parts for your application. Ordering of the correct parts is the responsibility of the buyer. Return of a product in an unused condition will attract a 15% restock fee, where Ironman 4×4 is not at fault.
Return of used or soiled product, 1) outside warranty period, 2) without fault, will result in refusal of your claim and be returned at buyer’s expense. Damage to products through fitment error is not covered under warranty.
Our goods come with statutory guarantees that cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage contingent on that failure. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality even if the failure does not amount to a major failure.