Privacy Policy

Who we are

Our website is https://gameautomotive4x4.com.au.

GAME Automotive Pty Ltd is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. The kinds of personal information we collect may include your name, address, and other contact details, which of our products you have purchased, credit and debit card details, details relating to your vehicle and maintenance (including registration numbers) and information obtained when you use our website, including which of our pages you have accessed.

We may collect your personal information in the following circumstances:

when you provide us with your details ‘in-store’;
when you provide your details and other information via our website;
as part of registration or through the completion of forms and other documents submitted to us;
emails sent to us;
telephone calls/meetings with you; and
as you navigate through this website, certain information may be passively collected (that is, gathered without your active participation) using various technologies and means, such as Internet Protocol addresses, cookies, Internet tags, and navigational data collection. Information collected may include server addresses, top-level domain names, dates and times of visits to the website, pages accessed and documents downloaded, previous websites visited and the type of browser used.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. This includes the following purposes and as otherwise required or permitted by law:

to provide you with the best possible service in supplying you with tyres and other products and inspecting, servicing and maintaining your vehicle;
to provide you with marketing materials in relation to offers, specials, products and services we have available from time to time;
to improve the content of our website and to customise our website to your preferences;
to assist in providing services to you;
if you are a job-applicant or a potential contractor, to assess your suitability and (if successful) engage you and to assist with administering your employment or contract;
if we are providing you (or an entity related to you) with credit, to assess your creditworthiness (or the creditworthiness of your related entity which is receiving the credit);
for our internal management purposes, to manage our relationship with you and to manage the payment and recovery of amounts payable to us by you; and
for other purposes which are reasonably necessary in connection with our normal functions and activities.

We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.

Depending on your dealings with us, we may also collect other types of personal information (including sensitive information about you). For example, if you are a job applicant we may collect information relating to your work history, qualifications, health and police checks. If we collect ‘sensitive information’ about you, generally we will only collect it with your consent or where otherwise required or authorised by law. We will assume that you have consented to us collecting all information which is provided to us by you for use in accordance with this policy, including any ‘sensitive information’, unless you tell us otherwise at the time you provide it to us.

If we provide you (or an entity related to you) with credit, we may also collect and hold credit information and credit eligibility information about you.

Sensitive information will be used by us only:

For the primary purpose for which it was obtained
For a secondary purpose that is directly related to the primary purpose
With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in several circumstances including the following:

Third parties where you consent to the use or disclosure;
Where required or authorised by law; and
Website visitor comments and form submissions may be checked through an automated spam detection service.

Security of Personal Information

We hold personal information in paper form and electronic form. Generally, we have in place reasonable steps to protect the information we hold from misuse, interference, and loss and from unauthorised access, modification or disclosure.

We aim to take reasonable steps to destroy or permanently de-identify your personal information when we no longer require it for any purpose for which it was collected. We may retain your personal information for as long as necessary to comply with any applicable law, for insurance and corporate governance purposes, for the prevention of fraud and to resolve disputes. Your personal information may also be retained in our IT system backup records.

The transfer of data over the Internet is inherently insecure. We cannot guarantee the security, during transmission, of any personal information to us via our Website. Please bear this in mind when transmitting information by this means to us.

Cookies

Our websites uses cookies. A cookie is a data file that a website transfers to your computer. This enables the website to track the pages you have visited and provide you with targeted advertising. A cookie contains information such as your IP address, the type of browser and operating system you are using and the websites you come from and move to. It cannot read data on your computer. This information is collected for statistical purposes to assist us to find out how our Website is being used and to improve our Website. You can set your browser to refuse cookies, however, this may mean you are unable to take full advantage of our website.

Our websites may contain links to third-party websites. GAME Automotive Pty Ltd is not responsible for the privacy, security or handling of your personal information via those websites. You should review the privacy policy and terms of use for those websites each time you visit them. We have no control over the content or privacy policy practices of such sites, and encourage our users to review the privacy policies of such sites before engaging in any activity with them.

Access to your Personal Information

You may access the Personal Information we hold about you and update and/or correct it, subject to certain exceptions. If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

GAME Automotive Pty Ltd will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

We reserve the right, at our discretion, to update or revise this privacy policy or alter website functionality. Please check the privacy policy periodically for changes. Your continued use of this web site following the posting of any changes to the privacy policy indicates your acceptance of those changes.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us in writing at:

Privacy Officer

GAME Automotive

432 Stuart Highway

Winnellie NT 0820

Email: [email protected]